DENTAL CONSULTANT DATA: NICE TO MEET YOU
In the world of dentistry, hygienists are very important. I would venture to say that they play a critical role in dentistry. The hygienist is often the first line of defense in maintaining good oral health for patients. As a Dental Consultant, I always want to recognize and point this out when I go into an office to coach them.
Hygienists are responsible for performing routine cleanings, taking x-rays, and educating patients on oral hygiene practices. They also play a vital role in identifying potential dental issues early on, which can help prevent more significant problems down the line.
ARE ALL HYGIENISTS CREATED EQUAL?
I have asked myself this question many times and I think the answer is no. Just because you have the letters RDH behind your name does not mean you are all the same. What is it that some hygienists do that sets them apart? Is it how long they have been in the business or is it something else?
Believe me, when I say, it is something else. It is that extra special something called compassion. Compassion and caring so much for their patients that they are willing to go the extra mile. Visiting different offices as a Dental Consultant has allowed me to witness this firsthand.
DO NOT JUST TELL ME – SHOW ME PROOF
I know that is what you are thinking. Where are these saints? Well, I would like to introduce you to Marie Kato, RDH. Marie is the type of hygienist that has a strong fan base. Patients follow Marie wherever she works because Marie loves what she does and truly cares about her patients. But don’t just take my word for it, hear it right from her mouth as I interviewed her and asked what makes her different.
DENTAL CONSULTANT TAKEAWAY
1) It Is All About The Patient
Leave your problems at the door and focus on your patients. Show them that you care about their oral health.
2) Educate Your Patients
They need to understand that their oral health is connected to their whole-body health. Teach them. You are the expert.
Listen to your patients and have compassion for them. Do not judge them and make them feel bad. Guide them to better oral hygiene.
We must realize that hygienists play a crucial role in the overall success of the practice. Doctors when hiring, make sure you not only hire skilled hygienists but knowledgeable hygiene professionals. Provide them with the necessary resources and support them so they can do their jobs effectively.
Thank you, Marie, for your contribution to the industry. Thank you for bringing more to the table than the clinical aspects. Thank you for educating, caring, and being inspired by the simple things and in return inspiring your patients with the simple things.
Nice to meet you, Marie Kato.
Denise Williams-Jones is a Dental Consultant who speaks all around the country, has designed continuing education courses for the American Dental Association, and is passionate about assisting dental practices increase their bottom line. If you need further assistance in taking your team to the next level, please reach out and let her help you and your team.