DENTAL CONSULTANT DATA: NICE TO MEET YOU
On a hectic day at the office, you want to make things as easy as possible. In fact, you want any day to be as easy as possible. I know because I worked as a team member in two different practices over the course of 27 years before I decided to become a full-time Dental Consultant, Coach, and Speaker. It is important to do whatever you can to improve the patient’s experience. I love to talk to different people in the industry and ask their opinions on what they think could enhance the overall quality of a patient’s visit.
What would you say if you met someone in the industry and ask them to explain the company they worked for, and their answer was “Their company prides itself on doing right by dentistry?” Do I have your attention now? I connected with someone who said this very thing and I had to know more because this is the answer everyone in our industry wants to hear. Maybe this Dental Consultant can learn a thing or two.
COULD THIS REALLY BE?
I would like to introduce you to Otis Nelson, Vice President of Sales, and Business Development of Lasso. Lasso is a dental software company that offers a cloud-based platform for dental practices. I met Otis last summer after meeting his coworkers at the annual SCN meeting and I just had to interview him and find out more about what is going on at Lasso. Our interview is from last summer, however, is even more relevant moving into this current year. Check out what he had to say.
KEY TAKEAWAYS FOR THIS DENTAL CONSULTANT
1) Relationships
Otis said it is all about relationships and Lasso wants lasting partners as they truly care about their clients. Their goal is to streamline dental practice management and improve care by leveraging technology.
2) Dental Offices Need to Show What They Offer
The platform is designed to help dental practices manage patient information. We as humans are visual and they specialize in video SEO. Many potential patients don’t know what dental practices have to offer and they will highlight what you provide, therefore appealing to future patients.
3) Surprise and Delight
Their famous phrase is “Surprise and Delight.” That expression just makes you smile saying it and brings so much joy.
4) Everyone Has a Voice
They value everyone on the team’s opinion, and everyone has a voice. They value culture and transparency. A company that puts its team first always has my vote.
Thank you, Otis, for your contribution and Lasso for keeping it authentic. Thank you for caring about dental offices, and their effectiveness in improving dental practice management. For staying on the cutting edge of technology and providing excellent customer service to clients.
Nice to meet you, Otis Nelson.
Denise Williams-Jones is a Dental Consultant who speaks all around the country, has designed continuing education courses for the American Dental Association, and is passionate about assisting dental practices increase their bottom line. If you need further assistance in taking your team to the next level, please reach out and let her help you and your team.
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