CUSTOMER SERVICE CULTURE CONSULTANT: NICE TO MEET YOU
Do you ever feel like you’re ready for change, but you have no idea where to begin?
You notice yourself repeating the same cycles, the same habits, the same frustrations. You keep asking, when will this stop? When will I finally change? Why does it feel like everyone else has the secret to happiness except me? I get it because I’ve been there.
WHAT IS THE SECRET?
As a Customer Service Culture Consultant, I’m constantly working on myself to better serve my clients. But there was a time in my life when I felt stuck, overwhelmed, and honestly… defeated. I kept searching for answers, trying to figure out why I couldn’t break through the patterns that were holding me back.
I tried traditional therapy for years, and it absolutely helped. But I reached a point where I knew I needed to go deeper. I needed something that would help me get to the root, not just the symptoms.
That’s when everything shifted.
And the tool that changed my life might surprise you: hypnotherapy.
Now, let me be honest. I was raised to be afraid of hypnosis. I had all the misconceptions, all the fears, all the “what ifs.” It took me a long time to finally say; I need to see for myself. I had reached a point where I couldn’t keep doing life the same way. I had issues I simply couldn’t work through on my own.
And then I met Ted Moreno.
Ted has been my hypnotherapist and business success coach for six years now, and the transformation I’ve experienced since the day I first walked into his office has been nothing short of life-changing. I am not the same woman I was back then, and thank God for that.
WHAT IS HYPNOTHERAPY AND HOW DOES IT WORK?
If you’ve ever wondered what hypnotherapy really is, how it works, or why it’s helped so many people break lifelong patterns, I want to invite you into this conversation.
I recently sat down with Ted for an interview, and I’d love you to check it out. I hope it opens your mind, gives you clarity, and even lets you explore something new, just like I did.
Because change is possible.
Cycles can be broken.
And you deserve to feel free, aligned, and fully yourself.
INSIGHTS FROM YOUR FAVORITE CUSTOMER SERVICE CULTURE CONSULTANT
1) Things Are Scary, Do It Anyway
Sometimes the things that scare us the most are the very things that set us free.
Fear has a way of convincing us to stay exactly where we are. It whispers that trying something new is risky, uncomfortable, or “not for us.” Hypnotherapy was one of those things for me. I was raised to be afraid of it, and for a long time, that fear kept me from exploring a tool that would eventually change my life.
But here’s the truth:
Hypnotherapy helped me release self‑limiting beliefs, break old habits, and step into a version of myself I didn’t even know was possible. It helped me rise to my own Next Level of Success.
2) Make Commitments and Keep Them
When you commit to change, deeply commit, and you stay consistent, something powerful happens. Things begin to shift.
Not overnight, not magically, but steadily and undeniably.
3) Allow Yourself the Freedom to Change
I always encourage people to peel back the layers of resistance, doubt, and fear. Push past the limitations you’ve carried for years. Explore the things that call to you, even if they feel unfamiliar. Especially if they feel unfamiliar. Because if you dare to do that inner work, I can tell you from firsthand experience:
Your life will change. You will feel lighter, happier, and more aligned. It’s not easy work, but it is absolutely worth it.
Ted Moreno holds a special place in my heart. The work we’ve done together over the years has been nothing short of remarkable. He has supported my growth not only personally, but professionally as well.
And now, I’m thrilled to bring that same level of transformation to others.
I recently added business wellness retreats to my services. Spaces designed for restoration, clarity, and deep inner work. My next retreat is June 5–8, 2026, and I’m honored to include three hypnotherapy sessions with Ted for my guests. It feels like a full‑circle moment: offering others the very tool that helped me break through my own barriers.
If you’re ready to step into your next level, this might be the beginning of something powerful.
Nice to Meet You, Ted Moreno
Denise Williams-Jones is a Customer Service Culture Consultant who speaks all around the country, with a thriving business built around coaching, speaking, and hosting retreats both inside and outside the dental industry. Her work centers on creating a healthy culture, empowering team members, building leadership skills, implementing effective systems, and investing in the team so everyone grows together. She also helps professionals and organizations transform themselves from uncertain speakers into confident, compelling communicators. And at the heart of it all is self‑care because you can only give your best when you are your best.
She is passionate about customer service, team culture, and creating environments where people feel supported, organized, and empowered. Because when training begins in a space that is structured yet warm, results follow naturally.
Denise has designed continuing education courses for the American Dental Association (ADA) and the American Association of Oral and Maxillofacial Surgeons (AAOMS). She is a member of Speaking Consulting Network, having served as their ambassador for one year and won the 2020 Spotlight on Speaking competition, also held by Speaking Consulting Network. She consulted for the American Dental Association Dental Team Hub Advisory Group for Practice Management. Denise is also an Align Practice Management speaker for North America.
Through consulting, coaching, speaking, and retreats, she helps organizations and individuals improve relationships and communication with their fellow team members, define core values, empower leadership, and create the correct culture with their clients, all while raising their bottom line.
If you need further assistance for yourself or in taking your team to the next level, please reach out and let her help you and your team.
https://linktr.ee/nextleveltosuccess
