Six Facts You Need To Know Regarding The Health Of Your Practice

  • If you have an unhappy customer, what chance do you have that they’ll tell you?
  • What’s the best indication that a customer is unhappy?
  • If a customer is unhappy, how many other people do they tell?
  • If a customer is happy, how many people do they tell?
  • How many times does an unhappy customer have to come back before they forget they were unhappy?
  • Will people pay more for good customer service?

Want to know the answers? Give us your email and we’ll tell you that and how to start improving your customer service!